F.A.Q
How does Review Harvest work?
We automate the process of requesting, responding, and repurposing google reviews for your business. We send personalized images via text and email with your end customers name on it. Then we respond to each review. Finally we repurpose all the 5 star reviews into social media content we create and post for you. The best part is we integrate into your current process so you don't have to change or do a thing!
Is Review Harvest compatible with all business types?
Yes, we can work with any type of business as long as the collect contact information from their clients.
Can I customize the review request messages?
Yes, we can discuss any customizations you would like to add. However we do have tested scripts that are proven to perform!
How do I integrate Review Harvest with my existing systems?
We integrate with over 6,000 other apps! Our goal is always to integrate seamlessly so you don't have to change a thing we just work in the background!
Is there a limit to the number of reviews I can collect with Review Harvest?
No, there is no limit to the number of reviews you can collect we have helped our clients get thousands of reviews! The amount of reviews you get is largely determined by how many customers you have helped, your industry, and their experience with your business!
What platforms does Review Harvest support for collecting reviews?
We can point review requests to Yelp, Angie, Facebook, and plenty other review platforms. However we recommend and prioritize Google Reviews due to the increase in local rankings on Google and all the other additional benefits! We think Google Reviews give you the biggest bang for your buck!
Are there any hidden fees associated with Review Harvest?
We are always open about our pricing. The only "hidden" fee is one we always share which is about the text & email expenses. To make pay per review, free trials, and simple pricing possible at Review Harvest we rebill the text and email expenses to you directly. We do not make any money on these expenses these are our hard costs that we can't do anything about. Our customers are very understanding of these since it is less that $5/month for most clients depending on customer volume.
How long does it take to set up Review Harvest for my business?
All you have to do is give us 30-40 minutes on an onboarding call and we take care of everything else!
Can I track the progress of my review collection efforts?
Yes, we provide analytics and reporting showing all the numbers related to your Google review process!
What happens if a customer leaves a negative review?
We take responding to negative reviews very seriously, approaching each one with kindness and a proactive attitude to make things right. Rest assured, we will always notify you when a negative review is received. However, it's important to note that negative reviews haven't been an issue for us. Out of the last 5,000 reviews we've received, the average rating is an impressive 4.987.
Does Review Harvest offer any reporting or analytics features?
Of course! We will show you how to log in and keep track of all your reviews and analytics!
Is there a minimum contract length for using Review Harvest?
Nope! We are easy to work with no long term contracts always month to month!
How does Review Harvest handle customer data and privacy?
We prioritizes customer data privacy and follow strict security measures. We never use the customer data for anything besides reaching out to request reviews on your behalf. We never share or sell any customer information!
Can Review Harvest help me respond to reviews?
Yes! We respond to your reviews for you! These are personalized responses that use the reviewer first name and the context from the review. This will end up saving you hours!
Can I use Review Harvest to collect reviews from past customers?
Yes, actually the first play in our playbook for a new customer is to reach out to all their previous customers for a "Review Reactivation" normally resulting in 10-20% of previous customers to leave a review!
What kind of support is available if I have questions or issues?
Customer satisfaction is incredibly important to us! We provide same day text & email support. If the issues is complex we will book a support call to get it sorted.
Can Review Harvest integrate with my CRM system?
There is a good chance we do! We integrate with over 6,000 other apps! Our goal is always to integrate seamlessly so you don't have to change a thing we just work in the background!
Are there any restrictions on the geographic location of my business to use Review Harvest?
No, there are no restrictions we can work with anyone anywhere.
How can Review Harvest help me improve my online reputation?
We help you collect positive reviews with our personalized image review requests, and increase trust among potential customers. As well as ranking higher on Google and standing out from the competition.
Privacy Policy for Review Harvest LLC
Review Harvest LLC ("we," "our," or "us") is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy outlines the information we collect, how we use it, and the choices you have concerning the data.
Information We Collect:Personal Information:NamesEmailsPhone NumbersSocial Media Account InformationBusiness Information:Business AddressWebsite Usage Data:We use Google Analytics and other third-party tracking tools to collect data on website traffic, user interactions, and preferences.
How We Use Your Information:Communication:We use personal information such as names, emails, and phone numbers to communicate with our users, respond to inquiries, and provide relevant information about our services.Service Improvement:Your feedback and usage data help us enhance our services and website to better meet your needs. Marketing: With your explicit consent, we may use your information for marketing purposes, including newsletters, promotions, and updates. Analytics: Website usage data, collected through tools like Google Analytics, helps us understand user behavior, improve our website, and tailor content to user preferences.
Data Security:Secure Storage:We implement reasonable security measures to protect your information from unauthorized access or disclosure.Third-Party Tools:While we strive to work with reputable third-party tools, we are not responsible for the security practices of these external entities.
Sharing Your Information:Third-Party Services:We may share your information with third-party services only when necessary for providing our services or improving user experience.Legal Obligations:We may disclose your information if required by law or in response to a legal process.
How We Use Your Information:Communication:We use personal information such as names, emails, and phone numbers to communicate with our users, respond to inquiries, and provide relevant information about our services.With your explicit consent, we may send promotional texts and emails. You can unsubscribe from these communications at any time by following the provided instructions in the messages.Service Improvement:Your feedback and usage data help us enhance our services and website to better meet your needs. Marketing: With your explicit consent, we may use your information for marketing purposes, including newsletters, promotions, and updates. You can opt-out of these communications at any time. Analytics: Website usage data, collected through tools like Google Analytics, helps us understand user behavior, improve our website, and tailor content to user preferences.
Your Choices:Opt-Out:You can opt-out of marketing communications by following the unsubscribe instructions provided in our emails.Cookies:Most web browsers accept cookies by default, but you can usually modify your browser settings to decline cookies if you prefer.
Contact Information:If you have questions about our Privacy Policy or the data we hold, you can contact us at:Review Harvest LLC
72 Apple Court
Santa Rosa Beach, FL 32459
Email: clay@reviewharvest.com
Phone: (850) 598-9420
Changes to this Privacy Policy:We reserve the right to update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify users of any significant changes.By using our website and services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our website or services.Last Updated: 12/08/2023