Terms and Conditions

F.A.Q

How does Review Harvest work?

We automate the process of requesting, responding, and repurposing google reviews for your business. We send personalized images via text and email with your end customers name on it. Then we respond to each review. Finally we repurpose all the 5 star reviews into social media content we create and post for you. The best part is we integrate into your current process so you don't have to change or do a thing!

Is Review Harvest compatible with all business types?

Yes, we can work with any type of business as long as the collect contact information from their clients.

Can I customize the review request messages?

Yes, we can discuss any customizations you would like to add. However we do have tested scripts that are proven to perform!

How do I integrate Review Harvest with my existing systems?

We integrate with over 6,000 other apps! Our goal is always to integrate seamlessly so you don't have to change a thing we just work in the background!

Is there a limit to the number of reviews I can collect with Review Harvest?

No, there is no limit to the number of reviews you can collect we have helped our clients get thousands of reviews! The amount of reviews you get is largely determined by how many customers you have helped, your industry, and their experience with your business!

What platforms does Review Harvest support for collecting reviews?

We can point review requests to Yelp, Angie, Facebook, and plenty other review platforms. However we recommend and prioritize Google Reviews due to the increase in local rankings on Google and all the other additional benefits! We think Google Reviews give you the biggest bang for your buck!

Are there any hidden fees associated with Review Harvest?

We are always open about our pricing. The only "hidden" fee is one we always share which is about the text & email expenses. To make pay per review, free trials, and simple pricing possible at Review Harvest we rebill the text and email expenses to you directly. We do not make any money on these expenses these are our hard costs that we can't do anything about. Our customers are very understanding of these since it is less that $5/month for most clients depending on customer volume.

How long does it take to set up Review Harvest for my business?

All you have to do is give us 30-40 minutes on an onboarding call and we take care of everything else!

Can I track the progress of my review collection efforts?

Yes, we provide analytics and reporting showing all the numbers related to your Google review process!

What happens if a customer leaves a negative review?

We take responding to negative reviews very seriously, approaching each one with kindness and a proactive attitude to make things right. Rest assured, we will always notify you when a negative review is received. However, it's important to note that negative reviews haven't been an issue for us. Out of the last 5,000 reviews we've received, the average rating is an impressive 4.987.

Does Review Harvest offer any reporting or analytics features?

Of course! We will show you how to log in and keep track of all your reviews and analytics!

Is there a minimum contract length for using Review Harvest?

Nope! We are easy to work with no long term contracts always month to month!

How does Review Harvest handle customer data and privacy?

We prioritizes customer data privacy and follow strict security measures. We never use the customer data for anything besides reaching out to request reviews on your behalf. We never share or sell any customer information!

Can Review Harvest help me respond to reviews?

Yes! We respond to your reviews for you! These are personalized responses that use the reviewer first name and the context from the review. This will end up saving you hours!

Can I use Review Harvest to collect reviews from past customers?

Yes, actually the first play in our playbook for a new customer is to reach out to all their previous customers for a "Review Reactivation" normally resulting in 10-20% of previous customers to leave a review!

What kind of support is available if I have questions or issues?

Customer satisfaction is incredibly important to us! We provide same day text & email support. If the issues is complex we will book a support call to get it sorted.

Can Review Harvest integrate with my CRM system?

There is a good chance we do! We integrate with over 6,000 other apps! Our goal is always to integrate seamlessly so you don't have to change a thing we just work in the background!

Are there any restrictions on the geographic location of my business to use Review Harvest?

No, there are no restrictions we can work with anyone anywhere.

How can Review Harvest help me improve my online reputation?

We help you collect positive reviews with our personalized image review requests, and increase trust among potential customers. As well as ranking higher on Google and standing out from the competition.

Review Harvest LLC Terms and Conditions

1. Acceptance of Terms: By accessing or using Review Harvest LLC's platform, you agree to be bound by these terms and conditions. If you do not agree to these terms, please refrain from using our platform.

2. Platform Description: Review Harvest LLC provides a platform for managing and enhancing online reviews for businesses. Our platform includes features such as review request automation, review monitoring, and reputation management. Please note that we do not provide any done for you review services directly. Review Harvest LLC is not able to help capture reviews without provided cooperation and support from the users.

3. Account Registration: To access certain features of our platform, you may need to create an account. You agree to provide accurate and complete information during registration and to keep your account credentials secure.

4. User Conduct: You agree to use our platform in compliance with all applicable laws and regulations. You are solely responsible for the content you submit and agree not to engage in any conduct that violates the rights of others or disrupts the proper functioning of our platform.

5. Privacy Policy: Review Harvest LLC is committed to protecting your privacy. Our Privacy Policy explains how we collect, use, and disclose your personal information. By using our platform, you consent to the collection and use of your information as described in our Privacy Policy.

6. Intellectual Property: All content and materials provided through our platform, including text, graphics, logos, and software, are the property of Review Harvest LLC or its licensors and are protected by intellectual property laws.

7. Disclaimer of Warranties: Our platform is provided on an "as is" and "as available" basis without any warranties, express or implied. Review Harvest LLC does not guarantee the accuracy, completeness, or reliability of any content or information provided through our platform.

8. Limitation of Liability: Review Harvest LLC shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our platform.

9. Modification of Terms: Review Harvest LLC reserves the right to modify these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on our website. Your continued use of our platform constitutes acceptance of such changes.

10. Governing Law: These terms and conditions are governed by the laws of the state of Florida, United States.

11. Only Businesses who have 1,000 previous clients name, email, and phone number saved are eligible for the first 50 reviews free offer. However all businesses qualify and will be given a free two week trial and a 30 day money back guarantee!

12. Contact Information: If you have any questions or concerns about these terms and conditions, please contact us at clay@reviewharvest.com.

13. Monthly Subscription Requirement: By subscribing to Review Harvest LLC's website services, you agree to maintain the monthly subscription fee as specified at the time of signup. This fee is required to keep your website active and accessible.

14. Non-Payment Consequence: If your monthly fee is not paid in full by the due date, Review Harvest LLC reserves the right to suspend and ultimately terminate your website. Upon termination all content, data, and site functionality will no longer be accessible.

15. If you choose to pay in full to gain ownership of your website, this payment covers only the website design, development, and associated content as agreed upon at the time of purchase.

16. : Regardless of upfront payment for ownership, a monthly hosting fee is required to maintain your website on our servers. Failure to pay this hosting fee will result in the suspension or termination of website hosting services, making the website inaccessible.

17. Hosting Fee Non-Payment Consequence: If the hosting fee is not paid on time, Review Harvest LLC reserves the right to suspend hosting services, rendering your website inactive until the hosting fee is fully paid, including any applicable reactivation charges.

Review Harvest Fulfillment Policy

Pricing and Refund Policy:
‍Review Harvest offers transparent pricing for all its services. Our pricing plans are clearly outlined on our website and are based on the features and level of service provided. We offer three main pricing tiers: Basic, Premium, and Enterprise, catering to businesses of all sizes and needs. Each plan is priced competitively and offers value-driven features to help businesses effectively manage and improve their online reviews.

‍Refund Policy:
‍Review Harvest is committed to customer satisfaction. If you are not completely satisfied with our services within the first 30 days of your subscription, you may request a full refund. Refund requests must be submitted in writing to our customer support team within the specified timeframe. After 30 days, refunds will not be issued, but customers can cancel their subscription at any time, and the service will remain active until the end of the billing cycle.

‍Cancellation Policy:
‍Customers can cancel their subscription at any time through their Review Harvest account dashboard or by contacting our customer support team. Upon cancellation, access to Review Harvest services will remain active until the end of the current billing cycle. No further charges will be incurred after cancellation.

‍Price Changes:
‍Review Harvest reserves the right to modify its pricing plans at any time. Customers will be notified in advance of any changes to their subscription fees. Price changes will only apply to future billing cycles and will not affect current subscription periods.

‍PCI Compliance and Payment Methods:
‍Review Harvest is committed to ensuring the security of our customers' payment information. Our website complies with the Payment Card Industry Data Security Standard (PCI DSS) to protect against unauthorized access and ensure secure transactions. We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. Customers can also choose to pay via bank transfer or PayPal for added convenience.

‍Policy Updates:
‍Review Harvest may update its pricing and refund policy from time to time. Any changes to the policy will be communicated to customers via email and will be effective immediately upon posting on our website.

‍Contact Us:
‍If you have any questions or concerns about our pricing and refund policy, please contact our customer support team at clay@reviewharvest.com. We are here to assist you and ensure that you have a positive experience with Review Harvest.